Shipping info
Shipping & Returns
Everything you need to know about delivery times, order tracking, returns, and refunds at T-Ship. We keep the process simple, clear, and customer-friendly.
Shipping policy
How shipping works
Orders are typically processed within 1–2 business days. Once your order ships, you’ll receive tracking details so you can follow it from checkout to delivery.
Processing times
Most in-stock orders are packed and prepared quickly, with business-day processing before carrier pickup.
Delivery details
Shipping speed depends on destination and selected method. Delays may happen during holidays, severe weather, or high-volume periods.
Common questions
Quick answers about shipping, tracking, returns, and refunds.
How long does shipping take?
Delivery times vary by destination and shipping method, but most orders arrive within a few business days after processing.
When will I get tracking?
Tracking information is sent once your order has shipped. Please allow a short processing window before tracking updates appear.
Can I change my shipping address?
If your order has not shipped yet, contact us as soon as possible and we’ll do our best to help.
What items are non-returnable?
Final sale items, used products, and certain personal-use goods may not be eligible for return.
When are refunds issued?
Refunds are typically processed after returned items are received and inspected. Your bank may take additional time to post the credit.
What if my order arrives damaged?
Please contact T-Ship promptly with your order details and photos of the issue so we can make it right.